Privacy Policy

Privacy Statement

One Click Metal GmbH is pleased about your visit to our website and your interest in our company as well as our products and services. Protecting your personal data while it is being processed throughout the entire business process is a major concern for us, and we would like you to feel secure when visiting our internet pages. We will explain below which information we collect on our web pages during your visit and how it is used. Additionally you can find general information about the handling of personal data e.g. as part of application procedures, trade shows, events, as well as in the context of registering for our B2B portals, or when implementing marketing measures. Our contact details can be found in the imprint.

Contact person data security

Our contact person for data security is available to answer any concerns regarding data protection. Please direct your concerns to the following e-mail address:

Personal data

Personal data is defined as any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth. Information that is not directly related to your real identity – such as favorite websites or number of users of a site – is not personal data.

Your rights

In regards to your personal data, you have the right to request that we provide you with information, rectify, delete, or restrict the processing of your data in accordance with legal provisions. Upon request, we will provide you your data in a structured, common, and machine-readable format. If we are using your data based on your consent (for example when registering to our e-mail newsletter), you may revoke your consent at any time. From the time of the revocation, we will no longer use your data for these purposes. If we have a legitimate interest in processing your data, you may likewise express your objection to this, to us. In this case, we will stop processing your data unless we must continue to store it due to compelling reasons which override your interest in objecting, or unless the processing serves to pursue legal claims. If we process personal data for direct marketing, you may object to the processing of such data at any time, without submitting reasons. In this case we will no longer use the data for the purposes of direct marketing. Of course, you can always also contact the responsible supervisory authorities. Additional information in accordance with Art. 13 GDPR can be found below.

Erasure of data

If your data is no longer needed for the listed purposes, including billing, it will be deleted. Please note that for each deletion, the data will initially only be blocked and only completely deleted after a time delay to prevent accidental deletion or possible intentional damage. For technical reasons, data is duplicated in backup files or through service mirroring, if need be. Such copies are likewise, if need be, only deleted following a time delay due to technical reasons.

Use and forwarding of personal data

The personal data you provide will be used by us only for a specific purpose, for example, for technical administration of websites or fulfilling your requests and demands; i.e. generally to execute the contract we have concluded with you, or to answer your questions. During registration in our B2B portals, the data will be used to carry out that registration and for the purposes of marketing exclusively within the legally permissible scope. You can object to this promotional use at any time by sending a brief message to the following address: We will not forward, sell or otherwise share your personal data with individuals outside One Click Metal GmbH, unless this is required for the purposes of executing a contract or to carry out a service as part of order processing, or you have expressly consented to this.

Visiting our Website

Collecting and processing personal data

Data is collected in log files, and through search engines and forms, whenever our websites are used. When you visit our websites, our web servers permanently store the following as standard for the purposes of system security: the connection data of the inquiring computer; which of our websites you have visited; the date and duration of the visit; the recognition data of the browser and operating system used; the website from which you came. Additional personal information such as your name, your address, telephone number, or e-mail address are not collected, unless these are voluntarily provided by you, e.g. during registration, a survey, a contest, to execute a contract, or a request for information. The stored data will be used to track misuse on the web server and then deleted. The time of the last login is also used for advertising purposes, if this is legally permissible.

Information on the use of cookies

Scope of processing of personal data

We integrate and use cookies on various pages to enable specific website functions and to integrate external web services. “Cookies” are small text files that your browser can store on your device. These text files contain a unique character string that identifies the browser when you return to the website. The process of saving a cookie file is also called “setting a cookie”. Cookies can be set both by the website itself and by external web services.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. a or Art. 9 para. 1 lit. a GDPR (consent). As a general rule, in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated into it (technically necessary cookies). Cookies may also increase the user-friendliness and enable a more personalized presentation of the website. A legitimate interest also exists for cookies used for website security and therefore also for personal data security. With the aforementioned cookies, we take into consideration both your interests and ours. Cookie technology allows us to analyze and track individual website visitors but only when the website visitor has consented to the use of cookies. Displaying individualized advertising is also possible only with your consent.

Purpose of data processing

Cookies are set by our website or external web services to maintain the site’s full functionality, to improve user-friendliness or to pursue, with your consent, the stated purpose. Cookie technology also allows us to identify individual visitors by using pseudonyms, e.g. individual or random IDs. We are then able to provide more personalized services.

Duration of storage

The cookies listed below are stored in your browser until you delete them or on expiry of the storage duration. Session cookies are deleted when the session has expired.

Right of objection, revocation of consent and deletion

You can set your browser as you wish and generally prevent the setting of cookies. You can then opt on a case-by-case basis whether to allow cookies, generally accept them or reject them. Cookies can be used for various purposes, e.g. to recognize previous connections by your device to our website (permanent cookies) or to save the pages last viewed (session cookies). Any explicit consent from you to process your personal data can be revoked at any time. Please note that up until revocation, the legal validity of consent-based processing remains unaffected. You can revoke your cookie settings at any time.

Google Analytics

We use the tool Google Analytics from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics works with text files which are stored on your device (so-called “cookies”), in order to collect information about your website use. Google uses this information on our behalf to provide us with evaluations of website use, reports about activities on the website, and additional services. The data the “cookies” collect about your website use is normally transmitted to a Google server in the USA for analysis and stored there. This data will not be combined with other data about you which may be stored at Google. We also use the masking function “anonymizeIP”. Before transmitting your IP address to the Google server in the USA, it is truncated within the EU. Transmission of an un-truncated IP address only occurs in rare cases; it is then shortened on the servers in the USA. You can prevent this processing through the following measures: It is possible to set your browser so that no “cookies” are saved. This can, however, mean that our website will not be fully functional. It is also possible to prevent data collection using a browser add-on from Google. You can find the add-on here: Additional information about data protection at Google can be found here

Google Adwords Remarketing

We use the Adwords Remarketing function from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Remarketing allows us to show you only the products which truly interest you, when you are visiting websites which belong to the Google Display Network (GND). To that end, cookies are saved by your browser in order to recognize you when you visit GND websites again. Through analysis of your website use, you will then be shown advertisements for products which you have already viewed, or which you may be interested in. To prevent the saving of cookies for remarketing, you can change your settings for personalized ads here Alternatively, you can proceed as instructed by the website of the NAI – Network Advertising Initiative  (

Google Adwords Conversion Tracking

We use the Adwords conversion tracking function from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google conversion tracking allows us to track what happens after a user accesses our advertisement. For example, to identify whether a product is purchased or if there is a subscription to our newsletter. By clicking on our Google ad, a cookie is saved on your device to enable this function. This will not create a personal reference. To prevent cookies for conversion tracking from being saved, you can change the settings in your browser accordingly. Additional information about conversion tracking can be found here


One Click Metal GmbH takes all necessary technical and organizational safety precautions to protect your personal data from loss and misuse. To ensure this, your data is stored in a secure operating environment that is not publicly available. If you wish to contact us by e-mail, please be advised that the confidentiality of the transmitted information is not guaranteed. The content of e-mails can be intercepted by third parties. We therefore recommend that you send us confidential information only by mail.

Google Fonts

These web pages use external fonts from Font Awesome  (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). These web fonts are incorporated when a server is accessed; generally a server from Google in the USA. This will inform the server about which of our websites you have visited. Google will also store the IP address of the browser of the end device of the visitor to these web pages. You can find additional information about Google Fonts

Font Awesome

These web pages use external fonts from Font Awesome (Fonticons, Inc. 710 Blackhorn Dr Carl Junction, 64834, Mo, USA). These web fonts are incorporated when a server is accessed; generally a server from Font Awesome in the USA. This will inform the server about which of our websites you have visited. Font Awesome will also store the IP address of the browser of the end device of the visitor to these web pages. Additional information about Font Awesome’s data protection policy can be found here:

Use of our offers on the website

Personal data and its processing in detail - E-mail marketing (mailings)

In order to respond optimally to your needs and interests, your e-mail address is used for commercial purposes by the One Click Metal GmbH. We use the mailings to send you information about us and our offers. If you want to receive mailings, we require a valid e-mail address and a confirmation that you are the owner of the e-mail address given and agree to receiving the mailings. Shortly after sending your mailing order, you will receive a confirmation e-mail from us; only when you click on the link provided for confirmation will your address be included in the mailing list and you will automatically receive further mailings (so-called double opt-in method).When ordering the mailings, your IP address is saved along with the date of registration and confirmation to enable us to substantiate the registration in case of doubt. For long-term optimization of e-mail communication, we evaluate the usage behavior in statistically processed form (for example, link A was clicked by 60% of all mailing recipients), so it is not possible to track individual recipients. You can adjust your subscription to mailings at any time or terminate it with immediate effect without giving reasons. To do this, click on the link “Personal Profile”, which is included at the end of each mailing. In your personal profile, you can cancel the subscription completely or adapt and complete the data you have given. In addition, the subscriptions of individual areas of interest can be edited or deselected.

Registration for the webshop

You can carry out registration and register for our webshop on our website, mandatory fields are marked. We will need your information there to activate registration, and use it in order to identify you as a customer and to show you suitable information. The scope of the data depends on the information you provide. We use your login data only for the duration of the existence of your account. After the account has been deactivated, data which is exclusively related to the account will be deleted after one year at the latest.

Orders in the webshop

The data which is provided as part of orders from the webshop is used to fulfil these orders and then saved in accordance with the legally stipulated retention periods – for example, 10 years for taxation purposes. Furthermore, the data is used for advertising purposes by One Click Metal GmbH, if this is legally permissible without requiring consent from the parties concerned. You can object to this use at any time by means of the contact information listed above.

Participating in competitions

By participating in competitions, the participant expressly consents to One Click Metal GmbH storing the required data for the period of the competition and afterwards, to carry out the competition. Participants also consent to the publishing of their full name on the participating web pages, in the event that they win. There is no claim to such publication. The data collected as part of the competition will also only be used by One Click Metal GmbH  in the legally permissible scope for advertising products. The data will not be forwarded to third parties.

Questions using the contact form

At various points on our websites under the “Contact” heading, we offer visitors the possibility to send us inquiries related to our products. By clicking the “Send” button, you consent to the collection, processing and use of your data. The data is processed, stored and used to process your request as well as for queries from the business environment (B2B), for advertising purposes in so far as this is permitted without consent. You can cancel this use at any time with the contact information given above. After processing your request, we will delete consumer data.