Privacy Policy 

Last updated: September 25, 2025

We at One Click Metal GmbH, Car-Benz-Str. 2, 71732 Tamm, Germany (hereinafter “we”, “our”, “us”), respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and applicable data protection laws.

 

1. Personal data we process

We may collect and process the following categories of personal data:

  • Contact form data: name, email address, phone number, company, and message content.

  • Customer account & orders (WooCommerce): billing and shipping details, order history, and payment information (payments are processed by external payment service providers; we do not store your payment details).

  • Website usage data (Analytics): IP address (anonymized where possible), device type, browser, and pages visited (via Google Analytics and Matomo).

  • Cookies and tracking technologies: see our Cookie Policy for details.

  • Social media embeds: when interacting with LinkedIn or Instagram content on our site, these services may collect personal data according to their own policies.

2. Purposes and legal basis of processing

We process personal data for the following purposes and on the following legal bases under Art. 6 GDPR:

  • To provide our services and fulfill contracts (Art. 6(1)(b) GDPR)
    – e.g., processing orders, handling inquiries, managing accounts.

  • With your consent (Art. 6(1)(a) GDPR)
    – e.g., placing non-essential cookies, tracking for marketing purposes.

  • For our legitimate interests (Art. 6(1)(f) GDPR)
    – e.g., improving our website, ensuring IT security, analyzing website performance.

  • To comply with legal obligations (Art. 6(1)(c) GDPR)
    – e.g., retention of invoices and tax-relevant documents.

3. Data retention

We retain personal data only as long as necessary for the purposes outlined:

  • Orders and invoices → retained for 6–10 years as required by German commercial and tax law.

  • Contact inquiries → deleted after resolution, unless longer retention is required for legal reasons.

  • Analytics data → anonymized where possible; retention depends on settings in Google Analytics and Matomo.

4. Sharing of data

We may share your personal data with:

  • Service providers (e.g., IT hosting, website providers, payment processors).

  • Analytics providers (Google Analytics, Matomo).

  • Social media networks (LinkedIn, Instagram) if you interact with embedded content.

Some of these recipients may be located outside the EU/EEA (e.g., Google, LinkedIn, Instagram → USA). In such cases, we ensure adequate safeguards under Art. 44 ff. GDPR (such as EU Standard Contractual Clauses).

5. Data security

We use appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes encryption (SSL/TLS), secure server environments, and restricted access to personal data.

6. Your rights

Under GDPR, you have the following rights with respect to your personal data:

  • Right of access (Art. 15 GDPR) – obtain a copy of your data.

  • Right to rectification (Art. 16 GDPR) – correct inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”) (Art. 17 GDPR).

  • Right to restriction of processing (Art. 18 GDPR).

  • Right to data portability (Art. 20 GDPR).

  • Right to object (Art. 21 GDPR) – particularly against processing based on legitimate interests or direct marketing.

  • Right to withdraw consent (Art. 7(3) GDPR) – at any time with effect for the future.

To exercise these rights, please contact us at info@oneclickmetal.com.

You also have the right to lodge a complaint with a supervisory authority, in particular:
Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg (LfDI BW).

7. Cookies

We use cookies and similar technologies to ensure proper website functionality, for statistical purposes, and for marketing. For full details and options to manage your preferences, please see our Cookie Policy.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations. The latest version will always be published on our website.

 

 

Responsible entity (Controller under GDPR):
One Click Metal GmbH
Car-Benz-Str. 2
71732 Tamm
Germany
Email: info@oneclickmetal.com
Website: https://dev.oneclickmetal.com

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